Virtual Tour

Let us capture for you

Capture your entire portfolio of spaces with our professional Capture Technicians. Flexible ordering options and support are available for small or large-scale space captures.

FAQs about Capture Services

Yes. Capture Services can only be ordered from a Matterport Cloud account with a Starter, Basic (Classic), Professional (Classic), Business (Classic), Professional, Professional Plus, Business, or Business Plus plan.

A time estimate for the capture is provided when you submit the details of your property. Capturing a space depends on the size and complexity of the property. For example, furnished properties take longer to scan than vacant properties, and the smaller the space, the faster the capture.

Estimated capture time

  • 1-4,000 sq. ft. : 1-3 hours
  • 4,000-10,000 sq. ft. : 2-5 hours
  • 10,000-30,000 sq. ft. : 5-8 hours

All Capture Technicians use the Matterport Pro2 3D camera. Ideal for scanning spaces of any size, the Pro2 delivers digital and print-ready 4K high-resolution images and 3D data with 99% accuracy that can be used to generate Schematic Floor Plans and other 3D add-ons.

Once scanning is completed, the Capture Technician will finetune the model and upload the completed project to the customer’s Matterport Cloud account. Customers will receive notification that the digital twin of their space is available, and can be used to generate guided tours, export high-quality photos, and order add-ons like Floor Plans.